Privacy Policy
Last updated: March 12, 2026
1. Information We Collect
BigVoz collects information you provide when creating an account, using our AI voice agents, or communicating through WhatsApp Business. This includes your name, email, phone number, business information, and conversation data with our AI agents.
2. How We Use Your Information
We use your information to provide AI-powered voice and WhatsApp services, manage your account, process payments, improve our services, and communicate with you about your account.
3. WhatsApp Data
When you interact with our WhatsApp Business accounts, we process messages to provide AI agent services. Conversation data is stored securely and used only for the purpose of delivering our services. We do not sell WhatsApp conversation data to third parties.
4. Data Sharing
We share data only with service providers necessary to operate our platform (payment processors, cloud hosting, AI providers) and as required by law. We do not sell your personal information.
5. Data Retention & Deletion
We retain your data for as long as your account is active. You may request deletion of your account and associated data by contacting us at admin@bigvoz.ai. Upon request, we will delete your personal data within 30 days, except where retention is required by law.
6. Security
We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your data.
7. Contact
For questions about this privacy policy or to exercise your data rights, contact us at admin@bigvoz.ai.